One phone system for your whole team — wherever they work.
Native iPhone and Android apps that keep your team connected — German numbers, cloud PBX, and an AI voice agent, no matter where your people are.
Twylo Connect is a full cloud PBX for growing businesses: 8+ extensions, IVR, call queues, WhatsApp Business, and an AI voice agent — plus real SMS reception for banking, all without a single piece of hardware.
Available on
The Problem
The Hidden Cost of Going Global
Running a distributed team connected to Germany? Here's what most businesses are dealing with.
Roaming Bills That Kill Budgets
The moment your team leaves the EU, German phone costs go through the roof — for every single person.
Unknown Caller ID
Your employees are calling clients from random foreign numbers. First impressions matter, and this isn't a good one.
WhatsApp Chaos
Business runs through personal WhatsApp threads instead of company channels. No oversight, no records, no professionalism.
The "TAN Problem"
Most VoIP apps can't receive SMS — which means no 2FA, no German online banking, no access to government portals.
Locked out of your bank — by your own phone app.
Most VoIP apps can't receive SMS texts. That makes German online banking nearly impossible when you're outside Germany.
The result:
Without real SMS delivery (TANs), your team loses access to German bank accounts and critical verification services. That's a real security hole in your business infrastructure.
SMS Failed
SMS could not be delivered.
Your Benefits
Built for businesses that work across borders.
Everything your global team needs to communicate like they're all sitting in the same office
Full Cloud PBX, Zero Hardware
Ditch the desk phones. Get IVR, call queues, ring groups, and an AI voice agent — all in one subscription.
Zero Roaming Fees. Ever.
Calls between teammates are always free, no matter where they are. Outbound to German landline and mobile? Flat rate, included.
Real SMS — Not Fake SMS
Actual SMS delivered to your German number: banking TANs, 2FA codes, government messages. All of it, right in the app.
Always Look Like HQ
Every outbound call shows your company number — not your employee's personal cell phone or some random foreign number.
WhatsApp Business
Run WhatsApp Business on your German company number. One inbox, your whole team, no personal numbers mixed in.
Scales With Your Team
Start with one seat. Add more anytime. No hardware to order, no IT project to manage.
Cloud PBX
Your whole team in one phone system.
Twylo Connect is your team's full virtual PBX. Your assistant in Munich, your sales rep in New York, your CEO in Singapore — all connected in real time, at €0 per internal call.
Security
Real SMS delivery means your team can always access German bank accounts and verify with government services.
Cost Control
VoIP + VPN means zero roaming fees. Internal calls are always free, no matter where your team is.
Professionalism
German numbers used from anywhere in the world. Clients always reach you at the number they already know.
Scalability
One seat or fifty — add users as you grow, no hardware order required.
Services
How Twylo Connect Works for Your Business
Flexible, global, and built to plug into the way you already work
Flexible Deployment
Go cloud for instant setup, or self-host for full control. Either way, Twylo handles maintenance and support so you don't have to.
- Cloud-hosted or self-hosted — your call
- New numbers and services live in minutes
- Adapts to your workflows, not the other way around
Global Reach
Look local in 40+ countries with local phone numbers, while keeping your German landline and mobile numbers for inbound calls.
- Phone numbers available in 40+ countries
- German landline and mobile numbers, used worldwide
- One platform for all your international lines
Omnichannel — Actually
Phone, WhatsApp, and SMS all in one platform. Your customers choose how they reach you. You manage everything from one place.
- Plugs into your existing tools
- Works with major CRMs and business apps
- Full docs and hands-on support included
Team Management
Smart call routing for distributed teams.
Keep your team running on German business hours — no matter which time zone your people are actually in.
Smart Routing
Incoming calls go to whoever's available — automatically, based on your hours, department, or custom rules you set.
Business Hours That Follow Germany
IVR menus and voicemail kick in based on German business hours automatically — your team could be anywhere.
No Desk Phones Required
Your whole team gets full PBX capabilities through the app, browser, or an IP phone. Zero hardware to set up.
Corporate Identity
Clients see your company number. Not a random cell phone.
Every outbound call shows your official business number — not your employee's personal phone, not a foreign number that screams "who is this?"
Müller Architects GmbH
+49 30 12345678
Your Brand on Every Call
Clients and partners always reach you at the German number they know. Looks stable, feels professional — even if you're calling from a beach in Bali.
Work Stays Work
Personal WhatsApp stays personal. All business calls, texts, and contacts flow through Twylo Connect — completely separate, completely private.
One Platform, Every Market
Manage German landline and mobile numbers plus numbers from 40+ countries — one dashboard, the right number for every team or market.
Technology
Say goodbye to roaming bills.
You (Abroad)
WiFi / Local Data
encrypted
Twylo Server
Germany
PSTN
German Phone Network
Landline & Mobile
€0 in roaming charges — for calls to Germany and between teammates, anywhere on earth. Every call travels encrypted over your data connection. Your German number stays reachable. Your phone bill stays predictable.
SMS
Real SMS. Not fake SMS.
Most VoIP providers claim SMS support. Twylo Connect actually delivers — to your German mobile number, right in the app.
Banking & 2FA
TANs for German online banking, delivered reliably. Every time.
Government Portals
Verify your identity with German authorities — no physical SIM card needed.
One Inbox
Calls, texts, and WhatsApp messages all in one place.
Sparkasse
SMS received
Your TAN for the transfer is:
82910
Valid for 5 minutes
Use Cases
Who It's For
Teams across every industry use Twylo Connect to run their German operations from anywhere
International Companies & Teams
Your German operations shouldn't suffer just because your team is scattered. Keep everyone on the same system — same numbers, same professionalism.
- Full cloud PBX for your entire team
- Manage multiple German numbers from one account
- IVR, call queues, and ring groups built in
- CRM integrations available
Digital Nomads & Entrepreneurs
Work from Dubai, Bali, Lisbon, or wherever — and still look like you're sitting in a German office.
- German business number your clients trust
- No international rate surprises
- WhatsApp Business on your German number
- AI voice agent handles calls when you're off the clock
Germans Living Abroad
Keep your German number, access your bank, and stay connected — no matter where you've relocated.
- Real 2FA SMS for German online banking
- Stay reachable for insurers, authorities, and contacts
- One number for work and personal
- Forward calls to any local device
AI Technology
AI Voice Agents
Let AI handle the phones while your team focuses on what actually moves the needle.
Twylo Connect's AI voice agents plug directly into your phone system and handle customer calls around the clock — no training, no sick days, no overtime. They sound natural, resolve common questions, and hand off to a human when things get complex.
Zero Setup Headaches
Drops right into your existing Twylo Connect setup — no extra hardware, no complicated configuration, no IT ticket required
Sounds Human
Fast response times, natural phrasing, real voices — customers won't feel like they're talking to a robot
Always On
24/7 coverage — every after-hours call, weekend, and holiday handled automatically, without staffing up
Speaks 40+ Languages
Serve international customers in their own language without hiring multilingual staff
What you actually get
- Cut call queue wait times by up to 80%
- Lower support costs with automated first-contact resolution
- Consistent quality on every call, every time
- Complex issues automatically escalated to a live agent
- Detailed call transcripts and analytics built in
- Fully customizable to match your business workflows
fewer call queues
AI Voice Agents answer calls, qualify leads and route conversations – 24/7, multilingual.
Multi-Device
Works on Every Device You Already Own
Take calls on your iPhone. Manage your team on iPad. Run your dashboard from Mac or Windows. Or just open a browser — no download needed. Everything synced, everything in one place.
Pricing
Plans & Pricing
Three plans. Month-to-month. German landline and mobile calls included.
Starter
excl. VAT · Month-to-month
- 1 users included
- Extra seats: +€29/Monat
- DE landline & mobile calls included
- + Comfort Features: Add-on (€4.95/month)
- Support: Email
excl. VAT · Month-to-month
Business
excl. VAT · Month-to-month
- 4 users included
- Extra seats: +€25/Monat
- DE landline & mobile calls included
- Comfort Features: included
- Support: Email
excl. VAT · Month-to-month
Pro
excl. VAT · Month-to-month
- 8 users included
- Extra seats: +€19/Monat
- DE landline & mobile calls included
- Comfort Features: included
- AI Voice Agent included
- Support: Priority
excl. VAT · Month-to-month
Tip: Got a team of 4 or more? Business gives you everyone plus all the power features. Running a bigger operation? Go Pro: 8+ seats, priority support, and an AI voice agent built right in.
Compare Plans
| Feature | Starter | Business | Pro |
|---|---|---|---|
| Core Telephony | |||
| Cloud PBX | ✓ | ✓ | ✓ |
| WebRTC App (Browser, iOS, Android) | ✓ | ✓ | ✓ |
| German Landline & Mobile Flat Rate | ✓ | ✓ | ✓ |
| Inbound Numbers (DIDs) | ✓ | ✓ | ✓ |
| Call Logs & Analytics | ✓ | ✓ | ✓ |
| Voicemail | ✓ | ✓ | ✓ |
| Hold Music & Announcements | ✓ | ✓ | ✓ |
| Extension Provisioning (QR Code) | ✓ | ✓ | ✓ |
| Inbound Routing Rules | ✓ | ✓ | ✓ |
| Outbound Caller IDs | ✓ | ✓ | ✓ |
| Power Features | |||
| IVR (Voice Menu) | Add-on | ✓ | ✓ |
| Call Queues | Add-on | ✓ | ✓ |
| Ring Groups | Add-on | ✓ | ✓ |
| AI Voicemail Transcription | Add-on | ✓ | ✓ |
| AI Voice Agent (Pro only) | |||
| AI Voice Agent (1 agent included) | – | – | included |
| Free AI call minutes | – | – | 100 min/month |
| Additional agent (e.g. sales or support) | – | – | €49/agent |
| Overage minutes | – | – | €0.19/min |
| Support | |||
| Support | Priority | ||
Bring Your Number or Get a New One
Port your existing German number to Twylo Connect for a one-time €25 fee — can be added anytime after signup.
German landline numbers are available with proof of a German address.
Bring your number or grab a new one.
Port Your Existing Number
Already have a German number? We'll move it to Twylo Connect for a one-time €25 fee.
Get a Number in Minutes
Need a fresh line? Pick one and it's live immediately.
Local Numbers, Global Reach
Numbers from 40+ countries — USA, UK, Asia, and more — all managed from one account.
FAQ
FAQ
Real German mobile numbers
About us
About Twylo Connect
Twylo Connect is a cloud PBX built for businesses with teams spread across the globe. What started as a platform for German telephony has grown into a full business communication stack: cloud PBX, German landline and mobile numbers, real SMS reception, WhatsApp Business, and an AI voice agent — all in a native app on the App Store and Google Play. No hardware. No browser workaround.
Under the hood, Twylo Connect is a different animal from typical VoIP apps. We deliver real SMS to German mobile numbers (015x, 016x, 017x) directly in the app, native push notifications that don't drain your battery, carrier-grade call quality, and deep iOS and Android integration — not just a mobile webpage with a phone icon slapped on it. The Pro plan adds 8+ seats, IVR, call queues, and an AI voice agent for teams that need the full stack.
Your CEO could be in Singapore. Your sales team in New York. Support in Munich. Doesn't matter — everyone's on the same system, reachable at German numbers, with zero internal call costs and no compromises on quality or security.
Let's talk.
Tell us about your setup and we'll figure out what works best for your team. Fill out the form and we'll reach out within one business day.
Your benefit
What to expect
- 1
A real conversation about your specific setup and needs
- 2
An honest look at how Twylo Connect fits — or doesn't
- 3
A tailored recommendation, not a one-size-fits-all pitch
- 4
Transparent pricing for your team size and use case
- 5
Hands-on support from day one through go-live
Direct contact
mail@twylo.net
+1 307 886 7083